Knowledge base
Articles, company profile, chatbot and agent rules, research and private notes, organized in repositories.
Concierge
One place for what your business knows, so your chatbots, AI agents and apps answer with it, and only show each person what they are allowed to see.
How it works
Articles, company profile, rules for chatbots and agents, all in organized repositories.
Each result is checked against the permissions of the person asking before it is shown.
Data is isolated company by company in the database, not just in the screen.
What's included
Articles, company profile, chatbot and agent rules, research and private notes, organized in repositories.
Searches by meaning and by keyword together, and only returns what each person may see.
Text, documents, SharePoint and OneDrive links, and video with its transcript.
AI agents with guardrails and a ceiling on how sensitive the content they can use may be.
WhatsApp, SMS, email, Teams and voice, with handoff to a person and a suggested reply your team reviews before sending.
Teams recordings transcribed by speaker, with time-linked highlights, clips and minutes.
Jira, Zoho Desk, SAP Business One, SQL Server, Azure storage and iVend.
Your AI assistants and apps reach Concierge through MCP and a REST API.
Content classified from public to restricted, two keys to every permission and secrets kept in a vault.
What's next
We are building this now. It is not part of the product yet.
Ready-made libraries to build on Concierge from your own apps.
Follow-up of emails and cases for every team, not just the pilot.
The option of a database of your own, for companies that need it.
Tell us what your agents and chatbots need to know and we will show you Concierge working with knowledge like yours.